Using the Customer Journey to Sell More Gym Memberships

The customer journey refers to the path prospects take to become customers. Mapping out this process is a useful exercise because it allows you as the business owner to identify the stages you’re currently communicating with your prospects and where you may be dropping the ball.

By Kelli Sweeting | May 22, 2019

Zen Planner’s New Attendance History Feature

Zen Planner’s new Attendance History feature allows members to view their Attendance History, and for rank-based programs, to view progress towards their next belt or test. This means members can now follow their progress and stick to their attendance goals within the Member App.

By Kelli Sweeting | March 26, 2019