Every day we help fitness business owners smoothly transition from their current member management software provider to Zen Planner. If you’ve thought about making the switch, there are some important questions you should think about first. If you feel like it’s the right time to make the switch, here are five things you should know about us.
1). We provide demos with a Software Specialist
It’s important to take a test drive before making a purchase, which is why we offer a free live demo with one of our Software Specialists. They will walk through how our software can specifically help your business and answer any questions you may have. This is the perfect opportunity to make sure we’re a great fit for the unique needs of your business.
2). We can import key information from your current software
No, switching software providers doesn’t mean that you have to start from scratch with your database. We can import:
- Memberships and enrollments
- Rank history
- Attendance history
- Skill and workout results
- Credit card information
Insider tip: if you’re planning to switch to Zen Planner, export the information into an Excel or CSV file before you inform your current provider of your cancellation. If you send us this file upon signing up, we can easily important it into your Zen Planner database before your first Onboarding session.
3). Speaking of Onboarding, we provide three free sessions
Learning how to navigate a new software can seem overwhelming at times, especially when you’re busy running your own business. We totally get it, which is why we offer every new customer three free training sessions with an Onboarding Coach. They’ll walk you through the in’s and out’s of the software and will ensure you’re using the features necessary to help your business grow.
We are so confident in our software that we guarantee it will grow your revenue. If you don’t grow your revenue by 20% with the Zen Planner Suite, we’ll give you 20% off your subscription. Learn more about our guarantee.
5). We offer free and unlimited support
As you have questions along the way, we have a knowledgeable, friendly Customer Advocate team here to help you. This team is stationed in our Highlands Ranch office along with everyone else, ensuring you’ll receive the best support possible from a team of experts. This team is made up of fitness fanatics who understand the software as well as the fitness industry as a whole.
Thinking it’s the right time to make the switch to Zen Planner? Take the first step by scheduling a demo with one of our Software Specialists today!