Member churn is one of the most important metrics to monitor for your fitness business. In this post, we're going to dig into how to calculate member churn and some best practices to implement for your business.
You can book appointments directly into Zen Planner's Mobile Staff App. This new feature is super easy to use and will help give your staff the freedom to make and edit appointments on the go.
With yoga gaining popularity in the United States, selling retail at studios has become expected by members. Whether you’ve considered selling retail at your studio or dismissed the idea all together, it may be worth weighing the benefits.
The first day of spring has come and gone, but that doesn't mean it’s too late to do some sprucing up around your business. So, with that spirit in mind, let’s explore how to freshen up your gym membership retention strategy in the coming months.
The customer journey refers to the path prospects take to become customers. Mapping out this process is a useful exercise because it allows you as the business owner to identify the stages you’re currently communicating with your prospects and where you may be dropping the ball.
At Zen Planner, the goal of the Onboarding Team is to make you feel comfortable with the basics of your database so you can get it up and running as quickly as possible. We like to hear details about your business so we can focus on the functionality within Zen Planner that is most important to you.
Spring is the season known for bringing new change, new energy and new life. So why not apply this to your fitness business website? When determining if your website needs a little spring cleaning keep in mind, less is more.
In this day and age, where nearly 90% of consumers use an internet search to make a purchasing decision, launching and running a business without a website is a foolish endeavor. If you happen to be facing this decision or aren’t sure if your website is all it can be, check out our list of reasons why you can’t afford to do without a website.
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