We love it when we receive feedback from our customers. This feedback guides us as we make our day-to-day decisions. For instance, we take feedback into account when deciding which new features we should develop or how many new team members we should hire. Monthly, we hold a drawing to thank customers who took the time to submit feedback for our Customer Advocate team, and we have a beta test group to formally collect feedback on our product enhancements. On Friday’s we internally share a document called “Feedback Friday,” which is a recap of the customer feedback we collected for the week.
If you have feedback to share, we want to hear it. You can always email our product team at email@example.com or our marketing team at firstname.lastname@example.org. We’d also love to engage with you on the comment section of our blogs. Everything we do, we do for our customers, so please don’t hesitate to let us know if something is on your mind.
Check out our latest eBook, Fitness Business Management Time Traps to Avoid. This guide will help you identify which tasks are taking up too much of your time, how to avoid these traps in the future and, most importantly, how creating efficiencies can help you better build relationships with your members.
Zen Planner is a management and billing software for boutique fitness businesses.
We help gym, school, and studio owners streamline their day-to-day tasks so they can get back to doing what they love — helping their members. Enjoy all the features you need to manage your fitness business, including robust reporting dashboards, automated payment processing, skills and belt tracking, attendance history, and online retail.