Track Chatbot Performance with Real-Time Metrics and ROI Insights

Published On: May 9th, 2025
Last Updated: June 26th, 2025
11 min read

Sections

Zen Planner Engage Conversation AI dashboard with metrics and conversion data

What’s New – Conversation AI Performance Dashboard

Zen Planner Engage now includes the Conversation AI Performance Dashboard, helping gym owners and staff track how well their chatbot is performing—at a glance.

Feature Name: Conversation AI Performance Dashboard
Where to Enable:
Navigation Path: Conversation AI Bot → Dashboard tab

Why It Matters

Real-Time Visibility and Built-In Optimization

  • Real-Time Metrics: Track contacts, actions, and appointments at a glance
  • Actionable Tips: Built-in suggestions to boost bot performance
  • Prove the ROI: See exactly how many classes the bot fills

Benefit to Gyms

Get immediate insight into how your AI assistant is performing—plus clear guidance to help you convert more leads and automate smarter.

Practical Use Cases

  • See how many leads were captured and how many booked
  • Know which conversation steps lose members—then fix them fast
  • Back up chatbot ROI in leadership meetings with live metrics

Visual Walkthrough

This update empowers SMBs to make informed decisions, improve AI-driven customer interactions, and maximise their bot’s value.

Explore Zen Planner Engage Today

Want to see how many members your chatbot is converting—and how to improve it?

About the Author: Mike Wuest