Reach Members Where They Are—Now With Smarter WhatsApp Messaging

Published On: May 9th, 2025
Last Updated: June 25th, 2025
6 min read

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Zen Planner Engage sending WhatsApp messages to gym members

What’s New – Send WhatsApp Messages from Multiple Lines

You can now send outbound WhatsApp messages using different connected numbers—right from Zen Planner Engage.

Where to Find It:
Conversations or Contacts tab → Pick WhatsApp as the channel → Choose the preferred connected number

This update helps you organize outreach by trainer, team, or location—without juggling personal phones or untrackable messages.

Why It Matters

More Control, More Reach

  • Organized Communication: Use different lines for trainers or locations.
  • Direct Outreach: Share class updates, promo codes, or schedule changes instantly.
  • High Engagement: WhatsApp has stronger open rates than email or SMS.

Benefit to Gyms

Your messages stay consistent, timely, and branded—whether it’s your front desk or a coach reaching out. Plus, members love hearing from you on the platforms they use most.

Real-Life Use Cases

  • Your yoga coach wants to send a quick “See you on the mat!” reminder to class participants
  • You’re running a location-specific promo and want to target only those members
  • You’re confirming trial sessions for leads who never reply to email—WhatsApp to the rescue

Visual Walkthrough

This feature update helps businesses:

📌 Increase workflow precision by validating service windows for specific phone numbers.

📌 Enhance customer support efficiency by directing interactions to the right WhatsApp number.

📌 Minimize errors and inconsistencies caused by the limitations of the default number selection.
Initial Message Setup
🔥 This feature is now live! Start optimizing your WhatsApp automation today and ensure seamless, more accurate customer communication.
Initial Message Setup

Explore Zen Planner Engage Today

📱 Want to improve your open rates and connect where your members already are?

About the Author: Mike Wuest