What’s New and What’s Next with Zen Planner + SugarWOD

Staying up to date with platform improvements should feel exciting—not overwhelming. That’s why we created the “What’s New & What’s Next” State of the Nation webinar. Join Zen Planner’s Mike Wuest and SugarWOD’s Sara Sell as they walk you through the latest upgrades designed to make your gym run smoother, smarter, and more efficiently—so you can spend more time doing what you love: training and growing your community.

This recap is your shortcut to the most impactful changes—from new AI-powered tools and enhanced support systems to workout logging improvements, staff management upgrades, and more. Whether you run a box, boutique studio, or fitness franchise, this is your guide to smarter gym operations.

▶️ Watch the full webinar below or scroll on for a feature-by-feature breakdown.

Big Changes, Bigger Wins: The Future of FitTech Is Here

Running a gym isn’t just a job—it’s a daily juggling act. That’s why Zen Planner and SugarWOD are rolling out new capabilities designed to simplify your workflows, elevate your member experience, and keep your business moving forward.

From AI-powered tools to streamlined support and interface upgrades, these updates are built to make running your gym simpler, more profitable, and more human.

More Support, More Success

Support should never clock out when you’re clocking in early—or late.

• 24-hour Chat and Email Support: Now available around the clock (Monday to Friday), our support team is just a message away whenever you need them.
• Weekly Success Sessions: Short, high-impact 15–minute training sessions hosted by Zen Planner’s product experts. You’ll get automation tips, growth strategies, Q&A access, and recordings you can revisit anytime.

Whether you’re just getting started or scaling up, help is here—on your schedule.

SugarWOD: Purpose-Built for Performance

We’ve been listening closely, and we’ve launched some of your most requested features.

One-Off Programs (Live Now)

Offer short-term skill cycles, mobility challenges, or seasonal programs right inside SugarWOD. Perfect for attracting new athletes without long-term commitment.

Disable “RX” and “Scaled” (Live Now)

Not every workout needs a leaderboard. Disable competitive labels to create a more inclusive culture, especially for recovery or accessory work.

Mobile Redesign (Coming Soon)

A smoother, more intuitive SugarWOD experience is on the way—better navigation, easier logging, and cleaner community interactions.

What’s Next for SugarWOD?

• Custom push notifications
• Faster marketplace checkout
• A modernized desktop design

More functionality, fewer taps. That’s the future of workout engagement.

Zen Planner: Smarter Systems, Stronger Operations

From AI to admin tools, Zen Planner is evolving fast—so you can save time, boost revenue, and lead better.

Meet Your New AI Assistant

The new Zen Planner Engage AI suite helps you automate the stuff that eats your time:

• VoiceAI: 24/7 phone coverage with brand-aware responses
• ConversationAI: Web chat, texts, and DMs—handled automatically
• ReviewAI: Generate, respond to, and publish Google reviews automatically
• ContentAI: Turn gym news into social posts in seconds
• WorkflowAI: Automate follow-ups, reminders, and onboarding with pre-built flows and smart suggestions

See how Zen Planner Engage’s AI can simplify your workflow—experience each feature in our new interactive demos.

Click to Cancel (Live)

Stay compliant with new federal regulations with our “Click to Cancel” feature—customize cancellation policies and give members a self-service option online.

Missed our webinar on Click to Cancel? Check out the on-demand recording for all of the insights, best practices, and more: Watch Now

All-New Staff App (In Beta)

We’re currently piloting our redesigned Staff App with a small group of customers—and early feedback is exciting. This modern, mobile-friendly tool is built to give your team more flexibility and control, with features like:

• Bulk check-ins
• Mobile note-taking
• Time clock integration

Designed for life beyond the front desk, the new Staff App helps your team stay productive and connected—wherever they are. Wider rollout coming soon!

Dashboard and Usability Updates

We’ve cleaned up the dashboard noise and improved navigation across the platform. Expect faster load times, better stability, clearer content, and quicker editing tools.

Under the Hood: What We’re Fixing Next

We’re not stopping here. We’re actively gathering feedback and exploring improvements to:

• A smoother calendar and appointment scheduling experience
• Tighter Zen Planner + SugarWOD integrations
• Smarter, more strategic use of AI across the platform

If you’ve got thoughts—we’re all ears!

Don’t Miss These Game-Changing Tools

While the spotlight is on the new, don’t miss out on features already powering success at top gyms:

• Flex Fees: Boost revenue by covering transaction costs
• Branded App: Show off your brand, your way
• Revenue Recovery: Let our team handle unpaid dues
• Digital Marketing Services: Get leads, fast
• Zen Planner Affiliate Program: Earn up to $835 per referral
• Zen Academy: Master your business with playbooks, training videos, and guest masterclasses

📽️ Missed the webinar? Watch key takeaways here to get a full low-down on these features.

Final Thoughts: Your Gym, Only Smarter

We’re building more than features—we’re building better gyms. Every update and improvement is designed to free up your time, boost your revenue, and help you stay connected with your community.

💡 Want to explore these tools firsthand? Log in to Zen Planner and start exploring new updates.

📧 Need help? Reach out to our support team—now available 24/5.

🎯 Ready to earn? Join our affiliate program today.

Big changes are here. Let’s build your best gym yet—with Zen Planner + SugarWOD.