How to Set Up Gym Waivers Digitally with Zen Planner

Published On: July 3rd, 2025
Last Updated: July 15th, 2025
6 min read

Sections

Bodybuilder training arm with a resistance band in a gym

Managing waivers is an essential part of any gym or fitness business. Traditional paper waivers can be cumbersome, and they often lead to errors or missed documentation. However, by switching to digital waivers, gym owners can save time, reduce errors, and ensure that every member has signed their liability waiver. In this blog, we will explore how to set up gym waivers online using Zen Planner, a powerful tool designed for fitness businesses, helping you streamline your operations and focus on what matters most—your members.

1. The Benefits of Digital Waivers

Digital waivers come with a range of benefits, especially for gym owners looking to simplify their processes. By using Zen Planner, you can enjoy:

  • Convenience: No more paper files! Waivers are stored electronically and can be accessed with just a few clicks.
  • Legal Protection: A liability waiver helps protect your gym from legal claims, ensuring that your members understand the risks associated with physical activity.
  • Environmentally Friendly: Going paperless helps reduce waste and makes your gym more eco-friendly.

2. Setting Up Gym Waivers with Zen Planner

Setting up gym waivers online with Zen Planner is quick and simple. Follow these easy steps to get started:

  • Log in to your Zen Planner account: If you don’t have one, sign up for a demo to explore all the features.
  • Navigate to Waivers Section: In your Zen Planner dashboard, find the “Waivers” section under your settings or membership tools.
  • Create New Waiver: You can create a liability waiver that reflects your gym’s policies and the risks involved. Zen Planner allows you to customize the text and add any necessary terms and conditions.
  • Activate E-Signature: Enable the e-signature feature to allow members to sign the waiver electronically. This ensures a smooth, secure signing process.

3. Customize Your Waiver

Every gym has different policies, so it’s important to customize your liability waiver to suit your specific needs. Zen Planner makes it easy to:

  • Add Custom Clauses: Whether it’s regarding COVID-19 safety measures, injury disclaimers, or other policies, you can add custom clauses to your waiver.
  • Set Up Membership Types: Link your waivers to specific membership types or services. For example, a personal training waiver can be different from a group class waiver.
  • Collect Important Information: Customize fields to capture necessary personal details, including emergency contacts or health information, during the waiver signing process.

4. Automate Waiver Collection During Member Registration

One of the best features of Zen Planner is the ability to automate the waiver collection process during new member registration. This can be done by:

  • Integrating Waiver Signing: As part of the onboarding process, new members are prompted to sign their waiver electronically, ensuring that it’s completed before they begin using your facilities.
  • Streamlined Workflows: Once the e-signature is captured, Zen Planner automatically stores the signed document in the member’s profile, saving you time and reducing manual entry.

5. Monitor and Manage Waivers

With Zen Planner, you can keep track of all signed waivers and ensure compliance across your membership base:

  • Access Waivers Anytime: All signed waivers are stored in the member’s profile, accessible at any time for quick reference.
  • Send Reminders: For members who may have missed signing their waiver, Zen Planner allows you to send automated reminders to encourage them to complete the process.

6. Ensuring Legal Compliance

The use of digital waivers ensures that your gym is compliant with the latest legal requirements:

  • Secure and Valid Signatures: Zen Planner uses secure encryption methods for e-signature capture, ensuring that each waiver is legally binding.
  • Audit Trail: For legal protection, every signed waiver comes with an audit trail that includes the member’s IP address, date, and time of signature.

7. Maximize Your Member Experience with Digital Waivers

Using digital waivers is more than just an operational advantage; it can improve your members’ experience as well. Here’s how:

  • Easy and Fast Process: Members appreciate the convenience of signing waivers digitally instead of dealing with paperwork.
  • Access Waivers on Their Phones: Members can easily access their signed waivers from their phones or through your gym’s app, providing a seamless experience.

Conclusion

Zen Planner makes it easy to set up gym waivers online and improve your gym’s efficiency. From liability waivers to e-signatures, the platform streamlines your operations and ensures you stay legally compliant. Plus, automating waiver collection reduces manual work, giving you more time to focus on providing an exceptional member experience.

Ready to make the switch to digital waivers? Book a Demo with Zen Planner today and see how it can transform your gym’s operations.

About the Author: Mike Wuest