For small business owners, time is of the essence. You’re a coach/instructor, an accountant, a social media manager, a salesperson, a mentor, and much more. Efficiency is the name of the game if you want to stay profitable without losing sleep and ripping all your hair out.
That why it’s so crucial your solutions work for you when you decide to outsource your tasks. Whether it’s a billing platform, a program management tool, or a digital marketing agency, you don’t want your hard-earned dollars to go to waste as you attempt to scale and bring in new customers.
Why Picking the Right Software Matters
Depending on how steady your business is, picking the wrong software could mean the difference between turning a profit or suffering huge financial losses.
We all know 2020 was a difficult year for most small- and medium-sized businesses in the fitness industry. As gyms and studios reopen and owners bounce back, profit margins are more important than ever.
But sadly, allocating your money incorrectly could do more harm than good, even if you’re taking steps in the right direction. You must be discerning when you’re low on funds and do your due diligence when choosing a software.
Features You Want in a Software Solution
You want a software that is:
- Affordable enough to provide real value without depleting your wallet
- Reliable when you need it most as you build or rebuild your business
- User-friendly no matter your level of tech experience
- Constantly evolving and improving based on customer feedback
Pay special attention to customer service and software outages as well. Software companies that value your business will respond quickly to questions and concerns, and they’ll make sure that such an important piece of your business stays functional so you don’t lose customers or precious data.
Zen Planner Does It Better
Zen Planner has a 99% uptime, which means we deliver when you need us to. Payment information, customer data, and smooth automation are key to the success of your business, and we wouldn’t want to drop the ball.
When you onboard with us, you’ll receive a live demo from one of our team members as well as a follow-up to ensure everything’s going smoothly. You can reach out to this representative any time you need to.
You can also call our customer service team at 866-541-3570 Monday through Friday from 7 a.m.-7 p.m. CT with any questions, no matter how big or small. Or, if you’re not a phone person, you can always email firstname.lastname@example.org or fill out a customer support form to get a timely answer.
On top of that, we’re constantly releasing new content to help you succeed in other areas of your business and stay on top of industry trends. Check out our gym owner’s guide to marketing — customers tell us it’s one of the most helpful pieces of content we’ve ever released.
Zen Planner Customer Testimonials
Many of your peers are choosing Zen Planner over both industry behemoths and smaller, more specialized software solutions.
Why is that? We’ll let them tell you themselves.
“We saved about $400 or $500 a month by switching over to Zen Planner.
“… we had more flexibility and better rates on the processing, which is a thing people maybe don’t think of right away as a cost associated with a member management software.”
— Michael, NCFit North Shore
“This software makes it easy to track membership history, but the BEST thing about Zen Planner is their customer service. They’re friendly, they answer fast, and they ALWAYS know how to fix an issue. …
“I have yet to find a product with better customer support. They always answer promptly and always have a solution.”
— Logan, fitness business owner
“We spent one year assessing 19 different CRMs before settling on Zen Planner. It has saved us 10-12 hours per week, per location. If you are thinking about it — go for it. This is a company you’ll be happy with.”
— Dave, Kovar Systems
Want to see what Zen Planner offers firsthand? Sign up for a demo with one of our lovely team members. We want you to understand exactly how our software can make an impact on your business.