Retention is always a top concern for fitness business owners, and exceptional customer service is a simple way to keep your members coming back for years to come.
Let’s talk to Rhapsody Fitness co-founder and co-owner Alan Shaw to learn how their community saw minimal membership attrition during quarantine, and in fact, gained 10 new members in May and June.
Let’s look at these three tips to increase member retention and win-backs at your fitness business.
These are the 5 most common reasons members leave a gym and what to do about it.
Not only is this system a way to guarantee an amazing experience for your members, but it will form the cornerstone of your member retention plan.