The Importance of Customer Service in the Fitness Industry
Retention is always a top concern for fitness business owners, and exceptional customer service is a simple way to keep your members coming back for years to come.
The Rhapsody Way: How One Fitness Community Used Empathy to Grow During the Pandemic
Let’s talk to Rhapsody Fitness co-founder and co-owner Alan Shaw to learn how their community saw minimal membership attrition during quarantine, and in fact, gained 10 new members in May and June.
Member Retention and Win-Backs at Your Fitness Business
Let’s look at these three tips to increase member retention and win-backs at your fitness business.
5 Reasons Why Members Leave a Gym
These are the 5 most common reasons members leave a gym and what to do about it.
A Member Retention Plan For An Amazing Member Experience
Not only is this system a way to guarantee an amazing experience for your members, but it will form the cornerstone of your member retention plan.