Using Empathy to Improve Customer Service: Part 1

There are times when feedback is hard to hear, and it can leave us wondering how to respond in a helpful way. In those critical interactions, being able to understand the other person’s needs can help us strengthen and even renew a relationship.

By Kelli Sweeting | June 22, 2016

Why HIIT is Such a Hit

High-intensity interval training (HIIT) is any exercise technique in which athletes alternate between extreme periods of anaerobic exercise and short recovery periods.The goal of the training is to perform at maximum effort and then recover at about half the effort.

By Kelli Sweeting | May 23, 2016