Zen Planner Engage Gets Smarter, Faster, and More Connect

Published On: April 30th, 2025
Last Updated: May 20th, 2025
9 min read

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Zen Planner Engage dashboard showing new features in April 2025 update

We just launched 11 powerful new updates in Zen Planner Engage—each one designed to help you save time, streamline communication, and grow your gym faster. From chatbot analytics and calendar improvements to lead workflows and multi-channel messaging, this release is packed with value.

Here’s what’s new 👇

🧠 1. Conversation AI Performance Dashboard

Track how many leads your bot engages, converts, and books. Built-in suggestions help you optimize quickly—so your bot fills more classes with less guesswork.

→ Enable via: Conversation AI → Dashboard

📅 2. Calendar UX Enhancements & Conflict Warnings

Smarter scheduling with fewer errors. New headers clarify meeting locations and conflict detection prevents double-bookings.

→ Enable via: Calendars → Day View

💬 3. Group Chat on the Mobile App

Quickly message staff, cohorts, or class groups right in the Zen Planner app. Fewer DMs. More connection. Better engagement.

→ Enable via: Conversations → “+” → Group Chat

📣 4. Ad Manager Upgrades (Engagement, Sales, Image Editor)

  • Run ad campaigns optimized for conversations or revenue
  • Track ROI directly inside Engage
  • Create ad creatives with a built-in image editor (no Canva needed)

→ Enable via: Marketing → Ad Manager

📲 5. Multi-Channel Review Requests

Request reviews by SMS, email, or WhatsApp—whatever your members prefer. Track who responds and build social proof fast.

→ Enable via: Reputation → Review Requests

🔁 6. Smart Resend Email Campaigns

Automatically re-send unopened emails with a new subject line. Higher open rates = more class sign-ups.

→ Enable via: Email → Campaigns → Send/Schedule

📞 7. Call Scripts for Staff

Ensure every phone call is consistent and effective. Onboard new front desk staff faster with structured, in-dialer scripts.

→ Enable via: Phone Settings → Advanced → Call Scripts

🧩 8. Opportunity Workflow Actions

Create, find, or update sales opportunities using automation. Never lose a lead again.

→ Enable via: Automations → Workflows

📱 9. Enhanced WhatsApp Messaging

Send outbound messages via WhatsApp using multiple connected numbers—for trainers, locations, or departments.

→ Enable via: Conversations → WhatsApp Channel

🖥 10. All-In-One Chat Widget for Websites

Combine live chat, email, and WhatsApp into one widget for your site. Convert more visitors, instantly.

→ Enable via: Sites → Chat Widget

🗓 11. Appointment Modal Side Drawer

Edit appointments without leaving your calendar view. Smoother front desk workflows and faster member service.

→ Enable via: Calendar View → Click Appointment

🚀 Try These Features Today in Zen Planner Engage

Every feature in this release is built to help boutique gyms and studios do more—with fewer tabs, fewer tools, and fewer follow-ups.

About the Author: Sara Sell