Our Purpose Guides Us

We make business owners successful so that they can transform lives through their unique talents.

Our Core Values Define Who We Are – OHANA

Ohana is Hawaiian for Family, and at Zen Planner we are a family of loving and respectful people who support and guide each other towards being better people. OHANA also represents the values that drive how we choose to work together:

Outstanding Service

We own our internal and external customers’ needs as if they were our own, employing urgency and creativity in how we approach challenges.

Honor

We are sincere, honest and respectful in all of our interactions. We hold each other and ourselves accountable for the commitments that we make.

Anticipate

We anticipate opportunities for innovation and take the risks necessary to go beyond “the big idea” and follow through with the same enthusiasm with which we started.

Nimble

We are entrepreneurs with a passion to move quickly and embrace change willingly. We are forever resourceful and constantly improving.

Active

We fiercely seek ways to share our passion for health and wellness, and our love of life with our families, customers and communities.

Benefits & Culture

Health and Wellness Benefits

  • Company Paid Health Insurance
  • Optional Dental Insurance
  • Company Paid Long-term Disability and Life Insurance
  • Monthly Health Stipend (if not electing company health insurance)
  • Monthly Fitness Stipend for Gym Membership
  • Employee Assistance Plan

Financial Benefits

  • Flex Spending
  • Paid Time Off and Paid Holidays
  • IRA with Company Matching
  • Profit and Interest Units Issued Upon Hire
  • Competitive Salaries
  • Industry Discounts (Workout Clothing, Equipment, Food)

Team Building Activities

  • Team Participation Fun Runs- Rugged Maniac, Muck Run
  • Team CoEd Softball
  • Ping Pong Tournaments
  • Book Clubs
  • Fantasy Football & Final Four Picks
  • Annual Ski and CampingTrips

Casual and Fun Work Environment

  • Happy Hour Fridays
  • Casual Dress Code – T-shirts, Jeans and Workout Clothes
  • Group Fitness Classes
  • Catered Team Lunches
  • Grill and Outdoor Patio
  • “Chug and Learn” Happy Hours for Ongoing Training
  • Unlimited Fresh Fruit and Snacks
  • Indoor Bike Parking Rack
  • Showers and Personal Locker Space
  • Kid’s Playroom for our Children (Van Halen Room: XBOX, Halo 4, Nerf guns, basketball hoop, crayons, matchbox car tracks, and more)
  • Annual Summer Camp for Kids

CAREERS AT ZEN PLANNER

We are always looking for great people who have a passion for fitness, technology and helping our members succeed.
Director of Sales

Director of Sales

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We provide an all-in-one software for fitness businesses that includes membership management, scheduling, integrated payment processing, email and website templates, that enables our customers grow and nurture their business. Named one of Colorado Companies to Watch for 2013, and currently #2 Best Workplace in the nation, as designated by Outside Magazine.

We are seeking an energized and talented Director of Sales to work alongside our amazing team who are dedicated to both active lifestyles and to helping small businesses flourish. If you’re interested in joining a company driven by a culture of positive energy, empowerment, and continuous improvement, you’ve come to the right place.

Responsibilities:

Strategic Management:

  • Set and communicate the direction for the sales program at Zen Planner
  • Drive formation of sales strategies and achievement of key strategic objectives
  • Provide thought leadership to the company related to sales models & approaches

Team Leadership:

  • Lead and manage a team of up to 15 direct reports, including supervisors, in a manner consistent with our OHANA company values
  • Provide personal development guidance for all sales team members
  • Ensure low turnover across the entire sales team by modeling team behavior and creating a fun and exciting environment

Sales Performance:

  • Directly lead and manage a team of 7-14 inside sales closers
  • Develop and use dashboards and analytics to drive achievement of objectives and continuous improvement
  • Deliver closed sales in alignment with our best-in-class lead closure rate
  • Maintain a culture of positive performance and team selling
  • Proactively manage staffing to ensure adequate capacity to meet the growth plan
  • Drive a rhythmic structure of daily, weekly and monthly performance assurance

Lead Delivery:

  • Directly lead and manage an outbound sales team of 5-10 through a supervisor
  • Efficiently deliver progressively increasing volume of high quality leads in alignment with our overall cost per lead objectives
  • Measure and manage the quality of leads to ensure at least 40% aggregate close rate
  • Manage the flow of leads to the closer team to ensure consistency with sales process
  • Appropriately size the team to match the availability and quality of lists and the overall lead generation cost model

Sales Enablement:

  • Continually optimize the sales process and technology to maximize the efficiency of the selling process while minimizing conflict
  • Identify and adopt practices that improve our performance while maintaining consistency with our culture and team values
  • Drive compliance with the sales process to deliver accurate customer data and scorecards
  • Implement special incentive programs to drive incremental sales volume and attachment of programs or features
  • Manage the annual sales commission revision process to drive continual improvement in annual sales results achievement

Requirements:

  • Proven ability to select and manage high performing resources and teams (We want to see your results!)
  • Excellent relationship building and management skills
  • Team building and leadership capabilities
  • At least 5 years of experience driving highly successful direct sales teams in rapidly growing SaaS companies
  • Strong working knowledge of sales measurement and scorecards
  • Experience with multiple sales enablement tools including advanced use and administration of salesforce.com
  • The ability to make effective decisions under pressure and to manage consequences
  • Working knowledge of SaaS company operating models
  • Ability to succinctly and respectfully communicate priorities and results
  • Sense of urgency appropriate for a start-up environment
  • Ability to translate business objectives to work tasks
  • Drive to meet deadlines and self-manage for appropriate work-life balance
  • Though we are an active group, this job requires sitting, phone and computer use. Mixed with the occasional Nerf projectile battle.

Desired Qualifications:

  • Direct sales experience on a highly leveraged compensation model
  • Experience with lead qualification and lead closure management at a detailed level
  • Compensation plan creation and administration
  • Financial modeling expertise
  • Customer master database management and maintenance

Zen Planner is an Awesome Place to Work!

We are a fun and exciting company that cares for our team’s health, happiness and professional growth.

  • Health Insurance -100% company paid option available
  • Life Insurance- 100% company paid
  • Long-term disability insurance- 100% company paid
  • Optional benefits: dental, health and child FSA
  • Paid time off and company paid holidays
  • Retirement with company matching
  • Profit sharing
  • Monthly fitness stipend
  • Tuition reimbursement for fitness certification
  • PTO for volunteer work
  • Casual and fun work environment
  • Company sponsored team events
  • Group fitness classes
  • Catered team lunches and outdoor grill and patio
  • Fruit, snacks, and beverages
  • Kids playroom
  • Indoor bike parking rack and access to showers and locker space

How to get this job…

Please email your resume, salary expectations, and cover letter to careers@zenplanner.com with the subject line: “DirectorSales-092014”. We think your cover letter is important and we will read it first. In your cover letter, please answer these questions: 1) Tell us about your strengths and why they make you perfect for this job. 2) What are your personal values? 3) What is the best thing about working with a team? 4) What do you love about fitness? We are very selective in hiring, so please be sure to put thought into your submission if you truly want to join our team. Please, no third-parties, recruiters, or outsourcers.  

About Zen Planner:   Zen Planner is an online member management, billing, and scheduling service that empowers fitness instructors, personal trainers, and athletic coaches to launch and develop successful businesses. Founded in 2006 by experienced technology professionals with a passion for fitness, Zen Planner works closely with its community to develop reliable, user-friendly software that makes running a fitness business simple. Zen Planner helps people manage many areas of their business, including: marketing campaigns, customer relationship management, automated online payments, class and appointment scheduling, event registration, expense tracking, and detailed financial reporting across multiple studios or locations. www.zenplanner.com  

Product Manager

Product Manager

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We provide an all-in-one software for fitness businesses that includes membership management, scheduling, integrated payment processing, email and website templates, that enables our customers grow and nurture their business. Named one of Colorado Companies to Watch for 2013, and currently #2 Best Workplace in the nation, as designated by Outside Magazine.

We are seeking an energized and talented Product Manager to work alongside our amazing team who are dedicated to both active lifestyles and to helping small businesses flourish. If you’re interested in joining a company driven by a culture of positive energy, empowerment, and continuous improvement, you’ve come to the right place.

Responsibilities:

  • Leverage your deep knowledge of our constantly evolving product suite to anticipate customer needs, propose creative solutions, and collaborate with product managers and developers to make your vision a reality
  • Advocate for our fitness business owners by effectively gathering and analyzing product enhancement requests from team members and customers
  • Engage with our customers through conversation, user groups, and pilot/beta programs, recommending future features and enhancements based on resulting insight
  • Develop and manage the translation of complex business requirements into actionable user stories and detailed functional requirements, keeping usability and simplicity front of mind
  • Deliver high quality, innovative solutions to meet the unique needs of our fitness business owners by managing projects from concept to detailed implementation, in collaboration with a team of outstanding product managers, architects, software developers and quality assurance analysts

Requirements:

  • “Roll-up-your-sleeves” entrepreneurial, startup attitude
  • Prior product management or business analysis experience
  • Natural ability to relate to people across a wide variety of backgrounds
  • Quick learner and passionate problem solver
  • Nimble, thoughtful approach, with a can-do attitude
  • Ability to drive initiatives from concepts to implementation
  • Superb written and verbal communication skills, a great listener and teammate
  • Attention to detail, creative, patient and positive
  • Strong organizational skills, including the ability to work collaboratively and independently, as well as prioritize effectively
  • Excellent time management skills
  • Prior experience in a service or operations role
  • Bachelor’s degree

Desired Qualifications:

  • Prior product management or business analysis experience with web-based software products (preferably in a SaaS environment)
  • A genuine passion for fitness (CrossFit, martial arts, dance, yoga, etc)
  • Prior experience with member management or billing software
  • Experience with Agile development processes

Zen Planner is an Awesome Place to Work!

We are a fun and exciting company that cares for our team’s health, happiness and professional growth.

  • Health Insurance -100% company paid option available
  • Life Insurance- 100% company paid
  • Long-term disability insurance- 100% company paid
  • Optional benefits: dental, health and child FSA
  • Paid time off and company paid holidays
  • Retirement with company matching
  • Profit sharing
  • Monthly fitness stipend
  • Tuition reimbursement for fitness certification
  • PTO for volunteer work
  • Casual and fun work environment
  • Company sponsored team events
  • Group fitness classes
  • Catered team lunches and outdoor grill and patio
  • Fruit, snacks, and beverages
  • Kids playroom
  • Indoor bike parking rack and access to showers and locker space

How to get this job…

Please email your resume, salary expectations, and cover letter to careers@zenplanner.com with the subject line: “Product-092014”. We think your cover letter is important and we will read it first. In your cover letter, please answer these questions: 1) Tell us about your strengths and why they make you perfect for this job. 2) What are your personal values? 3) What is the best thing about working with a team? 4) What do you love about fitness? We are very selective in hiring, so please be sure to put thought into your submission if you truly want to join our team. Please, no third-parties, recruiters, or outsourcers.  

About Zen Planner:   Zen Planner is an online member management, billing, and scheduling service that empowers fitness instructors, personal trainers, and athletic coaches to launch and develop successful businesses. Founded in 2006 by experienced technology professionals with a passion for fitness, Zen Planner works closely with its community to develop reliable, user-friendly software that makes running a fitness business simple. Zen Planner helps people manage many areas of their business, including: marketing campaigns, customer relationship management, automated online payments, class and appointment scheduling, event registration, expense tracking, and detailed financial reporting across multiple studios or locations. www.zenplanner.com  

Executive Assistant

Executive Assistant

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We provide an all-in-one software for fitness businesses that includes membership management, scheduling, integrated payment processing, email and website templates, that enables our customers grow and nurture their business. Named one of Colorado Companies to Watch for 2013, and currently #2 Best Workplace in the nation, as designated by Outside Magazine.

The Executive Assistant role within our growing company is a position that requires a person who is comfortable wearing many hats. This position will act as the point person for all matters related to the CEO including, but not limited to, board activities, managing meetings, managing CEO’s personal schedule, coordinating events, and a variety of other projects. This individual will also assist the executive team, and manage the Zen Planner office.

Responsibilities:

CEO/Executive Support

  • Anticipate CEO’s needs and proactively bring together appropriate people and resources to support him
  • Compose correspondence requiring knowledge of CEOs views, philosophy, and business matters
  • Do what needs to be done to increase the efficiency of the CEO and make him more productive.
  • Coordinate CEO and other exec team travel
  • Prioritize and manage CEO schedule and calendar
  • When appropriate, act as CEO’s representative to internal and external constituents
  • Manage CEO communications – letters, calls, emails. presentations, etc.
  • Manage executive team and company events – onsite and offsite events
  • Support the executive team with special projects
  • Resolve customer issues as appropriate
  • Coordinate and execute on special projects, as needed

Communication

  • Prepare presentations using and Powerpoint and Prezi
  • Compose, review, and edit communications
  • Basic compilation and manipulation of Excel spreadsheets

Office Management

  • Ensure the office is well managed and building issues are addressed – stocked food, maintenance, space planning, office furniture, HVAC, etc.
  • Manage office budget and expenses
  • Coordinate office supplies and purchasing
  • Coordinate and manage office activities and events
  • Manage building vendors – Iron Mountain, Starbucks, Comcast, etc.

Requirements:

  • Amazing communication skills and the ability to communicate with executives, customers, investors and board members
  • Excellent written and verbal communication skills
  • Experience working in an administrative support role
  • Strong project management skills
  • Positive energy and “can do” attitude
  • Entrepreneurial spirit with strong organization and time management skills
  • High proficiency in MS office suite
  • High level of discretion in order to handle sensitive and confidential information.
  • A healthy sense of urgency
  • Role requires flexibility and occasional availability on nights and weekends for events
  • Ability to take initiative and work independently
  • Bachelor’s degree or equivalent experience

Desired Qualifications:

  • Passion for fitness or sports: i.e. Crossfit, Zumba, Martial Arts, or Yoga
  • Expertise with Prezi
  • Video or photography editing and compiling

Zen Planner is an Awesome Place to Work!

We are a fun and exciting company that cares for our team’s health, happiness and professional growth.

  • Health Insurance -100% company paid option available
  • Life Insurance- 100% company paid
  • Long-term disability insurance- 100% company paid
  • Optional benefits: dental, health and child FSA
  • Paid time off and company paid holidays
  • Retirement with company matching
  • Profit sharing
  • Monthly fitness stipend
  • Tuition reimbursement for fitness certification
  • PTO for volunteer work
  • Casual and fun work environment
  • Company sponsored team events
  • Group fitness classes
  • Catered team lunches and outdoor grill and patio
  • Fruit, snacks, and beverages
  • Kids playroom
  • Indoor bike parking rack and access to showers and locker space

How to get this job…

Please email your resume, salary expectations, and cover letter to careers@zenplanner.com with the subject line: “EA-092014”. We think your cover letter is important and we will read it first. In your cover letter, please answer these questions: 1) Tell us about your strengths and why they make you perfect for this job. 2) What are your personal values? 3) What is the best thing about working with a team? 4) What do you love about fitness? We are very selective in hiring, so please be sure to put thought into your submission if you truly want to join our team. Please, no third-parties, recruiters, or outsourcers.  

About Zen Planner:   Zen Planner is an online member management, billing, and scheduling service that empowers fitness instructors, personal trainers, and athletic coaches to launch and develop successful businesses. Founded in 2006 by experienced technology professionals with a passion for fitness, Zen Planner works closely with its community to develop reliable, user-friendly software that makes running a fitness business simple. Zen Planner helps people manage many areas of their business, including: marketing campaigns, customer relationship management, automated online payments, class and appointment scheduling, event registration, expense tracking, and detailed financial reporting across multiple studios or locations. www.zenplanner.com  

Search Engine Marketing Specialist

Search Engine Marketing Specialist

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We provide an all-in-one software for fitness businesses that includes membership management, scheduling, integrated payment processing, email and website templates that enables our customers grow and nurture their business. Named one of Colorado Companies to Watch for 2013, and currently #2 Best Workplace in the nation, as designated by Outside Magazine.

If you’re interested in joining a company driven by a culture of positive energy, empowerment, and continuous improvement, you’ve come to the right place. Currently, we are seeking a Search Engine Specialist to keep our brand front-and-center online and assist in driving leads from our online sources.

  • Are you obsessed with ensuring your company gets “love” from search engines?
  • Do understand all the ins and outs of things like search engine rankings, PPC and optimization?

Then we have a role for you!
Your success will look like the following:

  1. Ensure Zen Planner and all our content is optimized for search following current best practices
  2. Ensure our PPC campaigns are running efficiently and driving quality leads
  3. Analyze and make actionable recommendations for improving the success of our online programs driven by conversions, verticals and customer acquisition.
  4. Strengthen our culture of continuous improvement

Responsibilities:

  • Managing our PPC program
  • Maintaining and optimizing our SEO strategy
  • Optimizing all online content to align with the current strategy
  • Utilizing a combination of best practices and creative problem solving to continually test and improve our online conversion rate
  • Becoming an expert in driving online conversions
  • Assisting with the development and execution of the company’s digital content strategy
  • Assisting with a content framework required to achieve specific SEM and branding goals
  • Measuring and analyzing digital content effectiveness through tools such as Google Analytics
  • Auditing existing website content and revising as needed
  • Working closely with other internal teams including customer service, sales and development

Requirements:

  • 1-3 years of search engine marketing experience
  • 1-2 years experience with Google Analytics or Kissmetrics.
  • 1-2 years experience with Google AdWords or Bing Ads
  • A strong technical ability in order to refine web pages
  • 1- 2 years experience using WordPress
  • Experience using digital marketing and new media tools
  • Experience with the development and implementation of online best practices
  • Outstanding written and verbal communication skills
  • An open mind, and a willingness to test, fail, learn, and adapt
  • An organized team player who performs well independently
  • Ability to multitask, take direction and execute while wearing many hats
  • A confident, adaptable self-starter who thrives in an empowered, fast-paced environment
  • Bachelor’s Degree

Zen Planner is an Awesome Place to Work!

We are a fun and exciting company that cares for our team’s health, happiness and professional growth.

  • Health Insurance -100% company paid option available
  • Life Insurance- 100% company paid
  • Long-term disability insurance- 100% company paid
  • Optional benefits: dental, health and child FSA
  • Paid time off and company paid holidays
  • Retirement with company matching
  • Profit sharing
  • Monthly fitness stipend
  • Tuition reimbursement for fitness certification
  • PTO for volunteer work
  • Casual and fun work environment
  • Company sponsored team events
  • Group fitness classes
  • Catered team lunches and outdoor grill and patio
  • Fruit, snacks, and beverages
  • Kids playroom
  • Indoor bike parking rack and access to showers and locker space

How to get this job…

Please email your resume, salary expectations, and cover letter to careers@zenplanner.com with the subject line: “SEM-092014”. We think your cover letter is important and we will read it first. In your cover letter, please answer these questions: 1) Tell us about your strengths and why they make you perfect for this job. 2) What are your personal values? 3) What is the best thing about working with a team? 4) What do you love about fitness? We are very selective in hiring, so please be sure to put thought into your submission if you truly want to join our team. Please, no third-parties, recruiters, or outsourcers.  

About Zen Planner:   Zen Planner is an online member management, billing, and scheduling service that empowers fitness instructors, personal trainers, and athletic coaches to launch and develop successful businesses. Founded in 2006 by experienced technology professionals with a passion for fitness, Zen Planner works closely with its community to develop reliable, user-friendly software that makes running a fitness business simple. Zen Planner helps people manage many areas of their business, including: marketing campaigns, customer relationship management, automated online payments, class and appointment scheduling, event registration, expense tracking, and detailed financial reporting across multiple studios or locations. www.zenplanner.com  

Software Sales Specialist

Software Sales Specialist

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We provide an all-in-one software for fitness businesses that includes membership management, scheduling, integrated payment processing, email and website templates, that enables our customers grow and nurture their business. Named one of Colorado Companies to Watch for 2013, and currently #2 Best Workplace in the nation, as designated by Outside Magazine. We are seeking an energized and talented Software Sales Specialist to work alongside our amazing team who are dedicated to both active lifestyles and to helping small businesses flourish. If you’re interested in joining a company driven by a culture of positive energy, empowerment, and continuous improvement, you’ve come to the right place.

Responsibilities:

  • Authentically and clearly articulate the benefits of Zen Planner’s fitness business management software to prospective clients
  • Manage the customer relationship as a process by tracking all touch points, from prospect to new customer
  • Coordinate all contacts to convert prospects to subscribing customers
  • Accurately represent the entirety of the customer journey beyond the sales process to converted customers
  • Track and record information about prospects and customers to better define the prospect to customer path.

Education & Experience Requirements:

  • At least one year of inside sales experience, preferably in software sales, software as a service (SAAS) and/or health and wellness
  • Strong customer relationship management experience including tracking sales leads from first contact through conversion
  • Proficiency with web technologies and software as a service (SaaS) models
  • Excellent written and verbal communication skills, along with the ability to present demonstrations of software to customers in a consultative sales presentation.
  • Experience with productivity software including word processing, customer relationship management (CRM) and spreadsheet software.
  • Good prioritization and multi-tasking skills and the ability to work in a fast-paced environment
  • Ability to manage daily, weekly and monthly schedules to realize personal and company sales goals
  • Great attention to detail
  • A genuine passion for fitness (CrossFit, martial arts, dance, yoga, etc)
  • Desire to work in a team environment where the success of the whole is dependent on the success of each individual
  • Bachelor’s degree or equivalent work experience

Zen Planner is an Awesome Place to Work!

We are a fun and exciting company that cares for our team’s health, happiness and professional growth.

  • Health Insurance -100% company paid option available
  • Life Insurance- 100% company paid
  • Long-term disability insurance- 100% company paid
  • Optional benefits: dental, health and child FSA
  • Paid time off and company paid holidays
  • Retirement with company matching
  • Profit sharing
  • Monthly fitness stipend
  • Tuition reimbursement for fitness certification
  • PTO for volunteer work
  • Casual and fun work environment
  • Company sponsored team events
  • Group fitness classes
  • Catered team lunches and outdoor grill and patio
  • Fruit, snacks, and beverages
  • Kids playroom
  • Indoor bike parking rack and access to showers and locker space

How to get this job…

Please email your resume, salary expectations, and cover letter to careers@zenplanner.com with the subject line: “Sales-072014”. We think your cover letter is important and we will read it first. In your cover letter, please answer these questions: 1) Tell us about your strengths and why they make you perfect for this job. 2) What are your personal values? 3) What is the best thing about working with a team? 4) What do you love about fitness? We are very selective in hiring, so please be sure to put thought into your submission if you truly want to join our team. Please, no third-parties, recruiters, or outsourcers.   About Zen Planner:   Zen Planner is an online member management, billing, and scheduling service that empowers fitness instructors, personal trainers, and athletic coaches to launch and develop successful businesses. Founded in 2006 by experienced technology professionals with a passion for fitness, Zen Planner works closely with its community to develop reliable, user-friendly software that makes running a fitness business simple. Zen Planner helps people manage many areas of their business, including: marketing campaigns, customer relationship management, automated online payments, class and appointment scheduling, event registration, expense tracking, and detailed financial reporting across multiple studios or locations. www.zenplanner.com  
Operations & Analytics Manager

Operations & Analytics Manager

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We provide an all-in-one software for fitness businesses that includes membership management, scheduling, integrated payment processing, email and website templates, that enables our customers grow and nurture their business. Named one of Colorado Companies to Watch for 2013, and currently #2 Best Workplace in the nation, as designated by Outside Magazine.

We are seeking an energized and talented Operations & Analytics Manager to work alongside our amazing team who are dedicated to both active lifestyles and to helping small businesses flourish. If you’re interested in joining a company driven by a culture of positive energy, empowerment, and continuous improvement, you’ve come to the right place.

Responsibilities:

Project Management:

  • Project manage key initiatives for on-time, on-budget, and on-impact completion
  • Provide operational initiative support to sales, service & product management
  • Reporting & Analytics:
  • Design and deploy key performance indicators within operations and between functions
  • Design and maintain operational dashboards
  • Perform periodic and ad-hoc data analytics in support of business objectives
  • Manage monthly bonus and commission calculation and reporting process
  • Lead the compilation of monthly and quarterly senior management and board reporting for operations
  • Provide appropriate frameworks for large deal and partnership evaluation

Process Management:

  • Drive the process and technology roadmap for the operations teams
  • Drive process standardization and best practices for operations
  • Develop process documents and work instructions for internal users
  • Design and deploy integrated processes for cross functional work activities (e.g., bug reporting)
  • Audit operational process compliance (e.g., sales lead response performance)

Required Education & Experience:

REQUIREMENTS:

  • Strong analytical capabilities including hypothesis testing and root cause analysis
  • Project management capabilities including project planning, status reporting, metrics definition & deployment
  • Clear understanding of basic statistics and how to use them to inform business decision making
  • Experience mining and manipulating large quantities of data to generate business insight
  • Work experience directly in operations roles (sales or service preferred)
  • Working knowledge of SaaS company operating models
  • Ability to succinctly and respectfully communicate priorities and results
  • Sense of urgency appropriate for a start-up environment
  • Ability to translate business objectives to work tasks
  • Drive to meet deadlines and self-manage for appropriate work-life balance
  • Though we are an active group, this job requires sitting, phone and computer use. Mixed with the occasional Nerf projectile battle.

Desired Qualifications:

  • Advanced degree in statistics or data science
  • Experience managing a service or sales team
  • Product management experience in a technology company
  • Business Intelligence background including SQL database querying skills

Zen Planner is an Awesome Place to Work!

We are a fun and exciting company that cares for our team’s health, happiness and professional growth.

  • Health Insurance -100% company paid option available
  • Life Insurance- 100% company paid
  • Long-term disability insurance- 100% company paid
  • Optional benefits: dental, health and child FSA
  • Paid time off and company paid holidays
  • Retirement with company matching
  • Profit sharing
  • Monthly fitness stipend
  • Tuition reimbursement for fitness certification
  • PTO for volunteer work
  • Casual and fun work environment
  • Company sponsored team events
  • Group fitness classes
  • Catered team lunches and outdoor grill and patio
  • Fruit, snacks, and beverages
  • Kids playroom
  • Indoor bike parking rack and access to showers and locker space.

How to get this job:

Please email your resume, salary expectations, and cover letter to careers@zenplanner.com with the subject line: “Operations & Analytics Manager-082014”. We think your cover letter is important and we will read it first. In your cover letter, please answer these questions:

1) Tell us about your strengths and why they make you perfect for this job.
2) What lessons have you learned from challenges with technology?
3) What is the best thing about working with a team?
4) What do you love about fitness?

We are very selective in hiring, so please be sure to put thought into your submission if you truly want to join our team.

Please, no third-parties, recruiters, or outsourcers.

Software Developer

Software Developer

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We create the online member management system for your local gym, yoga studio, personal trainer, or martial arts school. We were ranked the #2 Best Workplace in the nation in 2013, as designated by Outside Magazine. We were also given the distinction of being one of the Colorado Companies to Watch for 2013.  We have a fun, dynamic workplace, a “work hard – play hard” ethic, an energetic can-do team, and are passionate about the product that we offer.  This is also an environment where we foster active lifestyles. We are seeking an energized and talented Software Developer to work alongside our amazing team who are dedicated to both active lifestyles and to helping small businesses flourish. If you’re interested in joining a company driven by a culture of positive energy, empowerment, and continuous improvement, you’ve come to the right place.

Responsibilities:

  • Deliver world-class software based on Java technologies, from rich UIs to robust backend foundations
  • Become a member of an Agile team, participating in all activities from refinement of acceptance criteria to planning to delivery
  • Create software designs, code, and test automations that keep simplicity in the forefront
  • Participate in team/peer reviews regarding architecture, designs, and code to drive consistency
  • Deliver as a team, verifying that completed user stories meet business expectations and be willing to “team test” as required
  • Be ready to supply bottom-up innovation to the Product team on “what’s possible”
  • Act as subject matter expert for other teams within ZP to ensure optimal software solutions
  • Set a solid technical example, mentoring less experienced team members whenever possible
  • Assist in developing and maintaining automated build and deployment processes
  • Contribute to the ongoing improvement of ZP’s development processes, architecture, and tools
  • Work closely with QA and CM on load/stress testing, automated tests, and deployments
  • Contribute improvements and fixes on the existing platform to maintain function and quality
  • Provide support on troubleshooting production systems when issues are escalated, being committed to excellent customer service
  • All other duties assigned by supervisor/manager
  • Be prepared to work hard, but also pause to celebrate inevitable victories
  • Never rest on laurels, but be ready for challenge and growth every day
  • Be passionate about making your world better

Required Education & Experience:

  • 5+ years experience developing commercial software systems
  • 2+ years experience developing systems using Agile development process (preferably Scrum)
  • Strong computer science foundation and general analytical skills
  • Extensive experience with Java and related third-party libraries
  • Extensive experience with object-oriented programming and design
  • Extensive experience with SQL and relational databases
  • Experience with multi-threaded programming and loosely coupled systems in a high-availability environment
  • Experience with various Enterprise architectures
  • Experience with SaaS delivery platforms
  • Experience with Javascript, JQuery, and CSS
  • Experience with Hibernate, Spring, and Mule
  • Strong software development process knowledge, including re-factoring, unit testing, test-driven development, continuous integration, etc.
  • Experience with web services, service-oriented architectures, and producing externally consumable APIs
  • Experience with web analytics and strong SEO techniques
  • Experience working collaboratively with other developers, testers, and product owners
  • A Bachelor’s or Master’s degree in CS or related field is nice, but aptitude and experience trump. We find that the best software developers come from many diverse backgrounds

Desired Qualifications:

  • Server-side languages such as CFML, Python, or PHP
  • NoSQL Databases
  • Templating engines or embedded CMS
  • Responsive design integration
  • Git, GitHub, and/or Jira
  • Public cloud APIs and hosting
  • CRM integration
  • Native mobile development for iOS and/or Android
  • Passion for fitness or sports: i.e. Crossfit, Zumba, Martial Arts, or Yoga
  • Prior experience as a fitness instructor, personal trainer
  • Prior experience using member management software

Zen Planner is an Awesome Place to Work!

We are a fun and exciting company that cares for our team’s health, happiness and professional growth.

  • Health Insurance -100% company paid option available
  • Life Insurance- 100% company paid
  • Long-term disability insurance- 100% company paid
  • Optional benefits: dental, health and child FSA
  • Paid time off and company paid holidays
  • Retirement with company matching
  • Profit sharing
  • Monthly fitness stipend
  • Tuition reimbursement for fitness certification
  • PTO for volunteer work
  • Casual and fun work environment
  • Company sponsored team events
  • Group fitness classes
  • Catered team lunches and outdoor grill and patio
  • Fruit, snacks, and beverages
  • Kids playroom
  • Indoor bike parking rack and access to showers and locker space

How to get this job:

Please email your resume, salary expectations, and cover letter to careers@zenplanner.com with the subject line: “Software Developer-062014”. We think your cover letter is important and we will read it first. In your cover letter, please answer these questions: 1) Tell us about your strengths and why they make you perfect for this job. 2) What lessons have you learned from challenges with technology? 3) What is the best thing about working with a team? 4) What do you love about fitness? We are very selective in hiring, so please be sure to put thought into your submission if you truly want to join our team. Please, no third-parties, recruiters, or outsourcers
Market Development Representative

Market Development Representative

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We create the online member management system for your local gym, yoga studio, personal trainer, or martial arts school. We are currently the #2 Best Workplace in the nation, as designated by Outside Magazine. We were also given the distinction of being one of the Colorado Companies to Watch for 2013. Currently, we are seeking a talented Market Development Representative to help grow our business by generating sales-ready leads. This person will identify, initiate, and nurture relationships, both over the phone and via e-mail, while qualifying sales opportunities for our Sales Associates. This is an entry-level role, but it is a high-profile position for an assertive self-directed individual seeking to fast track their sales career. Candidates must be able to hit the ground running and produce immediate results.

Responsibilities:

  • Manage a high volume of outbound calls to warm marketing lists, working to uncover sales opportunities
  • Collect and record the contact information of prospects and leads
  • Navigate corporate structures to identify decision makers and determine buying process
  • Identify prospect’s business needs and goals to determine solution
  • Work closely with Sales Manager to increase close ratio and number of new customers
  • Set up product demonstration appointments for the Sales Associates
  • Assist on sales calls as subject matter expert
  • Able to build strong networks in and outside the organization
  • Strong communication and organizational skills

Requirements

  • Computer and software skills for efficient research, documentation, and information management
  • Ability to gather information verbally and in writing
  • Entrepreneurial spirit
  • Knowledge of sales and marketing principles and strategies
  • Demonstrated ability to develop qualified appointments
  • Excellent telephone sales personality skills
  • Reliable, strong work ethic and able to work independently
  • Strong organization and time management skills
  • Ability to handle rejections and educate prospects in a consultative manner
  • Bachelors Degree

Additional experience with any of the following is a plus:

  • Passion for fitness or sports: i.e. Crossfit, Zumba, Martial Arts, or Yoga
  • Prior experience as a fitness instructor, personal trainer
  • Prior experience using member management software

Zen Planner is an Awesome Place to Work!

The benefits of joining our team are many.  We are a super fun and exciting company that cares for our team’s happiness and professional growth.  Some in office things we enjoy include:

  • Casual, Fun Work Environment (T-shirt and Jeans could constitute a dress code)
  • Kid’s Playroom for our Children (Van Halen Room: XBOX, Halo 4, nerf guns, basketball hoop, crayons, matchbox car tracks, and more)
  • Happy Hour Fridays
  • Group Fitness Classes
  • Catered Team Lunches
  • Grill and outdoor patio
  • Unlimited Fresh Fruit and Snacks
  • Team Participation in Sports and 5Ks
  • In Office Lending Library & Book Clubs
  • Ping Pong Table, Dart Board – with fun tournaments
  • Indoor Bike Parking Rack for our commuters and recreational riders
  • Showers and personal locker space
  • Holiday Celebrations, Superbowl Parties, Team Trips and Adventures, and much more

How to get this job:

Please email your resume, salary expectations, and cover letter to careers@zenplanner.com. We are very selective in hiring, so please be sure to put thought into your submission if you truly want to join our team. In your cover letter, please answer these questions:

  1. What’s the best thing about working with a team?
  2. What do you least like about technology?
  3. Tell us about your strengths and why they make you perfect for this job.
  4. What do you love about fitness?

We think your cover letter is much more important than your resume and we’ll read them first. If you don’t cover these questions in your cover letter, then your application will not be considered. Please email your application with subject line: MDR-082014. Please, no third-parties, recruiters, or outsourcers.  About Zen Planner: Zen Planner is an online member management, billing, and scheduling service that empowers fitness instructors, personal trainers, and athletic coaches to launch and develop successful businesses. Founded in 2006 by experienced technology professionals with a passion for fitness, Zen Planner works closely with its community to develop reliable, user-friendly software that makes running a fitness business simple. Zen Planner helps people manage many areas of their business, including: marketing campaigns, customer relationship management, automated online payments, class and appointment scheduling, event registration, expense tracking, and detailed financial reporting across multiple studios or locations. www.zenplanner.com

Member Advocate - Service Lead

Member Advocate – Service Lead

Zen Planner is a fast-moving technology company based in Highlands Ranch, CO. We create the online member management system for your local gym, yoga studio, personal trainer, or martial arts school. We are currently the #2 Best Workplace in the nation, as designated by Outside Magazine. We were also given the distinction of being one of the Colorado Companies to Watch for 2013.

Job Description:

The Member Advocate position in the Zen Planner customer service team acts as a gatekeeper and front-line researcher of all incoming technical support issues. Advocates assist with the onboarding process, resolve technical issues as efficiently and as quickly as possible, and are committed to providing the best possible Zen Planner service. This is a full-time position, based in our main office in Highlands Ranch. The hours for this position will be 10:00am to 7:00pm.

Responsibilities:

  • Become an expert Zen Planner user and stay on top of changes in each release
  • Work as a consultative partner to your customer, building rapport and providing direction
  • Handle inbound technical support issues via phone or emails from customers
  • Identify, diagnose and resolve Zen Planner technical and usage issues
  • Prioritize issues and escalate actionable items to the development team
  • Provide valuable “front line” feedback on bugs and enhancements
  • Create and track bugs and enhancements using Zen Planner’s support tools
  • Validate reported issues using testing techniques and tools
  • Provide ongoing support for acceptance testing
  • Strive to attain high customer satisfaction ratings consistently
  • Seek and recommend ideas to help cultivate the Zen Planner Knowledge Base
  • Help develop, improve and implement Standard Operating Procedures

Required Skills and Experience:

  • Two or three years of demonstrated excellence in customer service
  • Genuine commitment to delivering a best-in-class online service
  • Ability to work closely and effectively with others
  • Strong organization, time-management, and planning skills
  • Excellent verbal and written communication skills
  • Ability to multi-task, attention to detail

Additional experience with any of the following is a plus:

  • Passion for fitness or sports: i.e. Crossfit, Zumba, Martial Arts, or Yoga
  • Prior experience as a fitness instructor, personal trainer
  • Prior experience using member management software

Zen Planner is an Awesome Place to Work!

The benefits of joining our team are many.  We are a super fun and exciting company that cares for our team’s happiness and professional growth.  Some in office things we enjoy include:

  • Casual, Fun Work Environment (T-shirt and Jeans could constitute a dress code)
  • Kid’s Playroom for our Children (Van Halen Room: XBOX, Halo 4, nerf guns, basketball hoop, crayons, matchbox car tracks, and more)
  • Happy Hour Fridays
  • Group Fitness Classes
  • Catered Team Lunches
  • Grill and outdoor patio
  • Unlimited Fresh Fruit and Snacks
  • Team Participation in Sports and 5Ks
  • In Office Lending Library & Book Clubs
  • Ping Pong Table, Dart Board – with fun tournaments
  • Indoor Bike Parking Rack for our commuters and recreational riders
  • Showers and personal locker space
  • Holiday Celebrations, Superbowl Parties, Team Trips and Adventures, and much more

How to get this job:

Please email your resume, salary expectations, and cover letter. In your cover letter, please answer these questions: 1) What’s the best thing about working with a team? 2) What lessons have you learned from challenges with technology? 3) How does your interest in our organization fit in to your long term goals? 4) What do you love about fitness? We think your cover letter is much more important than your resume and we’ll read them first. If you don’t cover these questions in your cover letter, then your application will not be considered. Please email your application to: careers@zenplanner.com, subject: Member Advocate – Service. Please, no third-parties, recruiters, or outsourcers — your emails will be mocked then deleted. About Zen Planner: Zen Planner is an online member management, billing, and scheduling service that empowers fitness instructors, personal trainers, and athletic coaches to launch and develop successful businesses. Founded in 2006 by experienced technology professionals with a passion for fitness, Zen Planner works closely with its community to develop reliable, user-friendly software that makes running a fitness business simple. Zen Planner helps people manage many areas of their business, including: marketing campaigns, customer relationship management, automated online payments, class and appointment scheduling, event registration, expense tracking, and detailed financial reporting across multiple studios or locations. www.zenplanner.com

 

Our Company Awards

Outside Magazine’s #2 Best Workplace, 2013

O.C. Tanner’s “Coolest Workplace” Denver/Boulder, 2013

Colorado Companies To Watch, 2013

Send us your story

While we are certainly interested in your skills and accomplishments, we also want to know what your goals are and what drives you! (Submit your resume or cover letter to careers@zenplanner.com not here)
Contact Us

Feel free to send us an email and we'll get back to you, asap.

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